Shipping policy

Shipping Policy – RR Jewellers

At RR Jewellers, we understand the importance of safe and timely delivery—especially when it comes to precious jewelry. Our Shipping Policy outlines how we ensure a smooth experience for all our customers.

1. Domestic Shipping (India)

Shipping Charges: Free shipping across India.
Delivery Time: 4–7 business days from dispatch.
Courier Partners: We use trusted and insured delivery partners for all shipments.
Order Tracking: Tracking details are shared via SMS/email once your order is dispatched.
Packaging: All items are securely packaged in tamper-proof boxes, with full insurance coverage until delivery.

2. International Shipping

Availability: We ship to select international countries. Please contact us if you're unsure about your location.
Shipping Charges: Charges vary based on destination, weight, and value of the item.
Delivery Time: Estimated 7–15 business days depending on location.
Courier Partners: Orders are shipped via DHL, FedEx, or other reputed international courier services.
Customs & Duties: Any import duties, taxes, or customs charges levied by the destination country are the responsibility of the customer.

3. Order Processing Time

All ready-to-ship orders are processed within 1–2 business days.
Customized, engraved, or made-to-order items may require additional processing time (typically 5–10 business days).
You will be notified in case of any delays.

4. Delivery Delays

While we strive to deliver within the estimated timelines, delays may occur due to factors beyond our control, such as weather conditions, courier delays, or customs clearance (for international shipments). We appreciate your patience and understanding.

5. Address Accuracy

Customers are responsible for providing complete and accurate shipping information. RR Jewellers is not liable for failed deliveries due to incorrect addresses.

6. Insurance & Risk

All shipments are fully insured until delivery. If your package appears tampered with or damaged, please refuse delivery and contact us immediately.